Send Product-Specific Messages with FeedbackFive
Product reviews can be valuable, regardless of which way they go. Positive reviews tend to boost product sales; while less favorable reviews give sellers information they need to improve the product in...
View ArticleWhy Product Images & Stars Help You Solicit More Reviews
So, you’ve decided to ask your customers to leave product reviews (in addition to seller feedback). As you likely know, product reviews have been shown to increase product visibility, deliver better...
View ArticleHow to Personalize Your Amazon Solicitations (& Get Better Results)
Imagine you’ve just purchased a product from an eCommerce site. If you hear from the seller at all, are you more likely to respond to a generic email or a message that addresses you by name and is...
View ArticleFeedbackFive Hack: Avoid Embarrassment with Unhappy Customers
It’s the first half of your five-year-old’s soccer game and your smartphone unexpectedly buzzes in your pocket. When you take it out to see what’s going on, you get a sinking feeling. The message is...
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