Enhance Your Relationship with Customers…& Amazon
Evolve with Amazon Policies If you want to stay in good graces with your customers (and Amazon for that matter), it’s important to keep a close eye on communication policy changes. Doing so can pay big...
View ArticleThe 3 Classifications of Amazon Feedback
When you become an Amazon merchant, your potential customer base is huge. This obviously can bring a big addition to your yearly sales. At the same time, in the immortal words of Voltaire, “With great...
View ArticleWinning the Amazon Buy Box: Feedback’s Impact
Trying to grow your sales on Amazon? Aim for the Buy Box. A recent study found that 82% of all sales on Amazon occur via the Buy Box. This means that if you don’t own the Buy Box, you’re fighting for...
View ArticleEmail Tips from FeedbackFive
There is an art to the customer email that only the most successful Amazon sellers have mastered. The formula is relatively simple. There are certain types of emails you should send to buyers, and...
View ArticleA Tale of Two Feedback Systems: eBay vs. Amazon
Amazon and eBay are two of the world’s leading eCommerce companies, and Amazon holds the top spot worldwide in terms of revenue. Each has its own offerings to attract different types of merchants...
View Article3 Steps to Building an Amazon Review Strategy
Who is your No. 1 salesperson? It’s a common question for experienced sales managers to ask a group of cold-calling greenhorns on their first day of training. And it’s supposed to be a trick question....
View ArticleWarming Customers to Repeat Buys
If you’ve ever stayed at the Ritz-Carlton, you know it’s hard to stay anywhere else. The hotels are gorgeous and the amenities are world-class, but the thing that keeps people coming back over and over...
View ArticleHow Does Amazon Vine Work?
Amazon Vine is a program in which the most trusted buyers get free products to review. Vine members (or “Vine Voices”) receive pre-released items from merchants via Amazon. Launched in 2007, Amazon...
View ArticleHow Wizardry Works with Feedback Automation
Amazon sellers are always looking for a little marketing magic to boost their bottom lines. Getting back in the black after a busy selling season or catching a big wave of positive feedback feels...
View Article5 Creepy Feedback Solicitation Practices
Late October is the perfect time to decorate the porch with hay bales, carve pictures of Dora the Explorer onto a pumpkin, and ask strangers for candy. Since this time of year has a way of bringing out...
View ArticleAmazon Feedback Software: 5 Things to Look For
Getting positive feedback and maintaining a great feedback score are essential for a successful Amazon seller. With so many other things to think about, however, most sellers simply don’t have time to...
View ArticleAmazon Product Review Management Is Here
FeedbackFive now has a great way for Amazon sellers to manage product reviews for their preferred ASINs. Product reviews are one of the most powerful markers of a product’s success. Now FeedbackFive...
View ArticleFeedbackFive’s Email Campaigns: Four Emails to Consider
Recently, we introduced FeedbackFive’s Email Campaigns feature, an exciting addition to our software that gives you more opportunities to reach customers in meaningful ways. Email Campaigns have rules...
View Article5 Tips to Get Positive Product Reviews
Ninety-nine percent of the time, your customer experience goes like this: The customer spots your product and buys it at a price she will later brag about to her friends. When the package arrives, she...
View ArticleWhy Mad Scientists Love FeedbackFive
Mad scientists get a bad rap. People think they spend all of their time plotting world domination through climate bubbles and sharks with lasers attached to their heads. But where would we be without...
View ArticleMagically Match Buyers & Reviewers
Wouldn’t it be nice to know which of your customers took the time to leave product reviews on the Amazon marketplace? Today we’re excited to announce an innovative (some might even say “magical”)...
View ArticleFeedbackFive Adds Mexico to List of Supported Marketplaces
Since the launch of the Amazon.com.mx marketplace in mid-2015, sellers have been asking us to extend FeedbackFive for Mexico. Today, we’re excited to announce that we have added Mexico to our list of...
View ArticleAmazon Feedback Automation Using FeedbackFive’s Campaigns Feature
Feedback is vital to virtually every seller on the Amazon marketplace. Getting more of it can noticeably increase your sales and profitability. However, a manual approach to solicitation and management...
View ArticleFeedback vs. Product Reviews: What’s the Difference?
As a seller on the Amazon marketplace, you know that feedback and product reviews both add value to your business, but do you know the difference between them? And are you satisfied with how you manage...
View ArticleHow a Feedback Management Tool Helps Amazon Merchants
So you think your feedback management process is working for you? Maybe you’ve been considering signing up for a feedback management tool such as FeedbackFive, but you’re not sure how much value it...
View Article