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Why Mad Scientists Love FeedbackFive

Mad scientists get a bad rap. People think they spend all of their time plotting world domination through climate bubbles and sharks with lasers attached to their heads. But where would we be without...

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Magically Match Buyers & Reviewers

Wouldn’t it be nice to know which of your customers took the time to leave product reviews on the Amazon marketplace? Today we’re excited to announce an innovative (some might even say “magical”)...

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FeedbackFive Adds Mexico to List of Supported Marketplaces

Since the launch of the Amazon.com.mx marketplace in mid-2015, sellers have been asking us to extend FeedbackFive for Mexico. Today, we’re excited to announce that we have added Mexico to our list of...

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Amazon Feedback Automation Using FeedbackFive’s Campaigns Feature

Feedback is vital to virtually every seller on the Amazon marketplace. Getting more of it can noticeably increase your sales and profitability. However, a manual approach to solicitation and management...

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Feedback vs. Product Reviews: What’s the Difference?

As a seller on the Amazon marketplace, you know that feedback and product reviews both add value to your business, but do you know the difference between them? And are you satisfied with how you manage...

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How a Feedback Management Tool Helps Amazon Merchants

So you think your feedback management process is working for you? Maybe you’ve been considering signing up for a feedback management tool such as FeedbackFive, but you’re not sure how much value it...

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Send Product-Specific Messages with FeedbackFive

Product reviews can be valuable, regardless of which way they go. Positive reviews tend to boost product sales; while less favorable reviews give sellers information they need to improve the product in...

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Why Product Images & Stars Help You Solicit More Reviews

So, you’ve decided to ask your customers to leave product reviews (in addition to seller feedback). As you likely know, product reviews have been shown to increase product visibility, deliver better...

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How to Personalize Your Amazon Solicitations (& Get Better Results)

Imagine you’ve just purchased a product from an eCommerce site. If you hear from the seller at all, are you more likely to respond to a generic email or a message that addresses you by name and is...

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FeedbackFive Hack: Avoid Embarrassment with Unhappy Customers

It’s the first half of your five-year-old’s soccer game and your smartphone unexpectedly buzzes in your pocket. When you take it out to see what’s going on, you get a sinking feeling. The message is...

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